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Coordinate Old Appliance Haul-Away With New Installs

Appliance installers leave old units behind because haul-away wasn't coordinated, disappointing customers. Coordinate haul-away with each install so customers get the complete service.

difficulty Beginnersetup 20 minresult Old appliances get hauled away with every install — customers get complete service instead of a unit in the driveway.—
—
  1. 1

    Capture the Install

    Add a Webhook node with the install and whether haul-away is needed.

  2. 2

    Coordinate Disposal

    Route haul-away to the right disposal or recycling.

  3. 3

    Confirm Full Service

    Add a Twilio node confirming install plus haul-away.

  4. 4

    Handle Recycling Compliance

    Ensure refrigerant appliances are handled properly.

  5. 5

    Activate and Test

    Activate the workflow with a test install. Confirm coordination works.

Frequently asked questions

Why coordinate haul-away?

Leaving the old unit behind because haul-away wasn't planned disappoints customers — coordination delivers complete service.

Refrigerant compliance?

Fridges and AC units need proper refrigerant handling — coordinating compliant disposal avoids fines and does it right.

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