Pre-Triage Carpet Stains From Photos So Techs Arrive Prepared
The tech arrives without the pet-enzyme kit because nobody asked what the stain was. Collect stain photos at booking and AI-triage the treatment before dispatch.
- 1
Ask at Booking
Add a
Twilionode requesting photos of the worst spots after each booking. - 2
Triage With AI
Add an
OpenAIvision node classifying likely stain types — pet, wine, rust, grease. - 3
Brief the Tech
Attach the triage and photos to the job so the van loads accordingly.
- 4
Set Expectations
Flag likely-permanent stains honestly before arrival.
- 5
Activate and Test
Activate the workflow with a test stain photo. Confirm the triage reaches the job notes.
Frequently asked questions
Why pre-set expectations?
'That rust mark may be permanent' said upfront is expertise; said after cleaning it's an excuse.
Does chemistry prep matter?
Wrong-kit visits mean rescheduled rooms — the photo ask eliminates most of them.
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