Dev Ops · n8n

Send Clients a Monthly Uptime Report That Proves Your SLA

You promise 99.9% uptime; clients only remember the one outage. Send a monthly report per client showing measured uptime, incidents and SLA status — proof beats memory.

difficulty Intermediatesetup 30 minresult Clients see documented SLA performance monthly, building trust and preempting renewal disputes.—
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  1. 1

    Pull the Month's Data

    Add a Schedule Trigger at month-end fetching uptime and incidents per monitored service.

  2. 2

    Compute SLA Status

    Add a Code node comparing measured uptime to each client's committed SLA.

  3. 3

    Render the Report

    Add a Google Docs node filling a branded template with the numbers and any incident notes.

  4. 4

    Send It

    Add a Gmail node delivering each client their report.

  5. 5

    Activate and Test

    Activate the workflow for a test month. Confirm the numbers match your monitor.

Frequently asked questions

Report even after a bad month?

Especially then — a transparent incident account with fixes builds more trust than silence.

Does this help renewals?

Twelve months of documented delivery is renewal-conversation ammunition your competitors don't have.

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