$5 · Support the community
Customer SupportFREE

Remind Customers to Collect Finished Shoe Repairs

Finished repairs pile up when customers forget. Text them when their shoes are ready and remind anyone who hasn't collected within a week.

difficulty Beginnersetup 25 minresult Finished repairs get collected promptly, freeing shelf space and completing the sale.—
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  1. 1

    Mark Repairs Ready

    Add an Airtable Trigger when a job is marked complete.

  2. 2

    Text the Customer

    Add a Twilio node telling them their repair is ready with pickup hours.

  3. 3

    Remind the Forgetful

    Add a scheduled check that re-texts anyone who hasn't collected within a week.

  4. 4

    Clear Collected Jobs

    Add a step marking jobs collected to stop reminders.

  5. 5

    Activate and Test

    Activate the workflow and mark a test job ready. Confirm the ready and reminder texts work.

Frequently asked questions

What about very old uncollected items?

Escalate to a final notice after a set period per your unclaimed-goods policy.

Can I take payment on pickup?

Note any balance due in the ready message so customers arrive prepared to pay.

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About this recipe. Recipes on FlowRecipesHub are written for business owners, not developers, and are tested before publishing — how recipes get made. Some ingredient links are affiliate links that cost you nothing — full disclosure.