Sales · n8n

Turn Contact Lens Reorder Blocks Into Exam Bookings

Lens prescriptions expire annually and reorders legally stop — patients just buy online elsewhere. Catch the expiry before the block and convert it into an exam booking.

difficulty Beginnersetup 20 minresult Expiring-prescription patients book their exam with you instead of drifting to online sellers.—
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  1. 1

    Track Prescription Dates

    Log each lens patient's prescription expiry.

  2. 2

    Reach Out Before the Block

    Add a Schedule Trigger texting 30 days ahead: exam plus fresh supply in one visit.

  3. 3

    Bundle the Offer

    Exam booking with a lens-supply discount beats the online price race.

  4. 4

    Book by Reply

    Confirm the slot from the thread.

  5. 5

    Activate and Test

    Activate the workflow with a test expiry. Confirm the offer sends early.

Frequently asked questions

Why do practices lose these patients?

The reorder-blocked moment happens at an online checkout, not in your office — reaching them first is everything.

Bundle economics?

Lens margin is thin; the exam plus annual supply relationship is where the value lives.

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