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E-commerceFREE

Give Customers a Live Order Tracking Page Automatically

Reduce where-is-my-order tickets — generate a branded live tracking page for each order and text the customer the link when it ships.

difficulty Intermediatesetup 40 minresult Customers self-serve their delivery status on a branded page, cutting support volume and anxiety.—
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  1. 1

    Trigger on Fulfillment

    Add a Shopify Trigger node on fulfillment with the tracking number.

  2. 2

    Register the Tracking

    Add an HTTP Request to AfterShip creating a tracking that powers the live status page.

  3. 3

    Generate the Page Link

    Add a Set node building the branded tracking page URL for the order.

  4. 4

    Text the Customer

    Add a Twilio node sending the customer their tracking link and estimated delivery.

  5. 5

    Activate and Test

    Activate the workflow and fulfill a test order. Confirm the tracking link works and updates.

Frequently asked questions

Can I brand the page?

Yes — configure your tracking provider with your logo and colors so the page matches your store.

What about delivery updates?

Trigger a follow-up text on out-for-delivery and delivered events for extra reassurance.

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