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Track Dental Lab Cases So Crowns Arrive Before the Patient Does

The patient arrives for the crown seat; the crown is still at the lab. Track every lab case against its appointment and alert when return dates threaten the schedule.

difficulty Beginnersetup 25 minresult Lab work arrives before appointments or the conflict surfaces days early — seat visits stop imploding.
  1. 1

    Log Every Case Out

    Record each impression sent with lab, case type and the seat appointment.

  2. 2

    Track Expected Returns

    Log the lab's promised date against the appointment.

  3. 3

    Alert the At-Risk

    Add an IF node flagging cases due back too close to the seat date.

  4. 4

    Chase or Reschedule Early

    Days of warning mean a lab call or a graceful reschedule — not a lobby apology.

  5. 5

    Activate and Test

    Activate the workflow with a tight test case. Confirm the risk alert fires.

Frequently asked questions

What does a failed seat cost?

A wasted chair hour, an anesthetized-for-nothing patient, and a rebooked slot — several times a month uncounted.

Lab performance data?

The log doubles as lab scorecards — who's chronically late becomes visible and negotiable.

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