Generate an On-Call Handoff Summary at Every Shift Change
Smooth on-call handoffs — at shift change, compile open incidents, recent alerts and ongoing issues into a summary for the next engineer.
- 1
Trigger at Shift Change
Add a
Schedule Triggeraligned to your on-call rotation times. - 2
Gather Recent Activity
Add a
PagerDutynode pulling open incidents and alerts from the past shift. - 3
Write the Handoff
Add an
OpenAInode summarizing what's ongoing, what was resolved, and what to watch. - 4
Notify the Next Engineer
Add a
Slacknode DMing the incoming on-call the summary. - 5
Activate and Test
Activate the workflow and run it once. Confirm the summary captures current incidents accurately.
Frequently asked questions
Who does it send to?
Look up the incoming on-call from your rotation schedule so it always reaches the right person.
Can I include runbooks?
Link relevant runbooks for any open incident types so the next engineer has what they need.
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