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E-commerceFREE

Halt Fulfillment Instantly When a Chargeback Hits

Stop shipping to fraud — when a chargeback is filed on an unshipped order, immediately hold fulfillment and alert your team to review.

difficulty Intermediatesetup 35 minresult Orders under dispute are held before they ship, preventing double losses from goods and chargebacks.—
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  1. 1

    Trigger on Chargebacks

    Add a Stripe Trigger node on dispute creation.

  2. 2

    Match the Order

    Add a Shopify node finding the order tied to the disputed charge.

  3. 3

    Hold Fulfillment

    Add a Shopify node tagging and holding the order if it hasn't shipped.

  4. 4

    Alert the Team

    Add a Slack node notifying support and finance with the dispute details.

  5. 5

    Activate and Test

    Activate the workflow and simulate a dispute in test mode. Confirm the hold and alert fire.

Frequently asked questions

What if the order already shipped?

Flag it for the dispute-evidence workflow instead, since you can't hold what's already gone.

Can I gather evidence too?

Trigger your evidence-compilation flow in parallel so you're ready to respond to the dispute.

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