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Score Suppliers by Product Defect and Return Rates

Hold suppliers accountable by tracking the defect and return rates of their products and scoring them so you source from the best.

difficulty Advancedsetup 40 minresult You know which suppliers ship quality and which cause returns, guiding smarter sourcing.—
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  1. 1

    Collect Return Data

    Add a Schedule Trigger and Shopify node pulling returns with reasons per product.

  2. 2

    Attribute to Suppliers

    Add a Google Sheets node mapping products to their suppliers.

  3. 3

    Score Each Supplier

    Add a Code node computing defect and return rates per supplier.

  4. 4

    Share the Scorecard

    Add a Slack node reporting supplier quality rankings.

  5. 5

    Activate and Test

    Activate the workflow over recent returns. Confirm supplier scores compute.

Frequently asked questions

How do I use low scores?

Raise issues with poor suppliers, shift volume to better ones, or renegotiate on quality terms.

What return reasons count?

Weight defect and quality returns heavily; exclude customer-preference returns from quality scoring.

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