Get Your Flooring Samples Back Before They Disappear Forever
Flooring samples walk out with customers and never return — hundreds of dollars a month in vanished boards. Track every loan and chase returns automatically.
- 1
Log Each Loan
Record the customer, samples and a one-week return date at checkout.
- 2
Remind Before Due
Add a
Schedule TriggerandTwilionode reminding the day before return. - 3
Chase Overdue
Add a firmer follow-up for overdue samples, offering pickup.
- 4
Turn It Into a Sale
Add a line asking if they're ready to order the one they loved.
- 5
Activate and Test
Activate the workflow with an overdue test loan. Confirm the chase fires.
Frequently asked questions
Do reminders convert to sales?
Yes — the return reminder lands mid-decision and often triggers the order conversation.
Should I charge deposits?
For premium boards, a small refundable deposit plus this tracking ends losses entirely.
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