Guide New Hearing Aid Users Through the Adaptation Weeks
New hearing aids get abandoned in drawers during the rocky adaptation weeks. Check in on schedule — day 3, week 2, week 6 — catching struggles before they become returns.
- 1
Log Each Fitting
Record the fitting date to start the sequence.
- 2
Check In on Schedule
Add staged
Twiliocheck-ins at day 3, week 2 and week 6. - 3
Route the Struggling
Struggle replies book an adjustment visit immediately.
- 4
Celebrate the Adapted
Week-6 successes get a review request.
- 5
Activate and Test
Activate the workflow with a test fitting. Confirm the stages fire.
Frequently asked questions
Why do aids end up in drawers?
Week-two discouragement with no outreach — the adjustment visit that would fix it never gets booked.
Return-rate impact?
Practices running adaptation programs report meaningfully lower returns — the check-ins are the program.
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