Text Back Every Missed Call Automatically So You Never Lose a Customer
A missed call is usually a lost customer — 85% never call back. The moment you miss a call, automatically text the caller that you'll be right with them, with a booking link.
- 1
Route Calls Through Twilio
Point your business number at Twilio (or use a Twilio number) so call events reach your workflow.
- 2
Catch Missed Calls
Add a
Webhooknode receiving Twilio's call status callback and anIFnode continuing when the call was unanswered. - 3
Send the Instant Text-Back
Add a
Twilionode texting:Sorry we missed you! We'll call back shortly — or book a time here:with your booking link. - 4
Log the Lead
Add a
Google Sheetsnode recording the caller so someone follows up by phone too. - 5
Activate and Test
Activate the workflow and call your number without answering. Confirm the text arrives within seconds.
Frequently asked questions
Why does this matter so much?
Most missed callers simply call your competitor next; an instant text keeps them engaged with you instead.
What should the message say?
Apologize briefly, promise a callback, and give a self-serve option like a booking link — short and human.
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