Instantly Forward PagerDuty Alerts to Telegram for Faster Incident Response
Automatically sends a formatted Telegram message to your ops chat whenever a new PagerDuty incident is triggered. Keep your team informed in real time without checking dashboards.
- 1
Set up the Webhook trigger to receive PagerDuty events
Add a
Webhooknode as the workflow trigger. SetHTTP Methodto POST. Copy the generated webhook URL ā you will paste it into PagerDuty. In PagerDuty, go to your Service > Integrations > Add a webhook extension and paste the URL there. Select event types such asincident.trigger. - 2
Extract the key incident fields with a Set node
Add a
Setnode after the Webhook. Create three string fields:incidentTitlemapped to{{$json.body.messages[0].incident.title}},severitymapped to{{$json.body.messages[0].incident.urgency}}, andincidentUrlmapped to{{$json.body.messages[0].incident.html_url}}. This normalises the data for the next step. - 3
Filter to only process triggered incidents with an IF node
Add an
IFnode. Set the condition:{{$json.body.messages[0].event}}equals the stringincident.trigger. Connect the TRUE branch to the next node. This prevents duplicate messages for updates or resolves. - 4
Send the alert to Telegram
Add a
Telegramnode connected to the TRUE output of the IF node. In credentials, create a new Telegram Bot credential using your Bot Token from @BotFather. SetChat IDto your group or channel ID (e.g.-1001234567890). SetTexttošØ *PagerDuty Alert* *Title:* {{$node["Set"].json["incidentTitle"]}} *Severity:* {{$node["Set"].json["severity"]}} š {{$node["Set"].json["incidentUrl"]}}. EnableParse Modeas Markdown.
Frequently asked questions
How do I find my Telegram Chat ID?
Add your bot to the target group or channel, then send a message to the group. Visit https://api.telegram.org/bot<YOUR_BOT_TOKEN>/getUpdates in your browser and look for the `chat.id` field in the JSON response. Use that number as the Chat ID in the Telegram node.
Will I get flooded with messages if there are many incidents?
The IF node filters only `incident.trigger` events, so you get one message per new incident. If you want further throttling, you can add a rate-limit step or restrict alerts to high-urgency incidents by adding a second condition on the severity field.
Can I send alerts to multiple Telegram chats or channels?
Yes. Duplicate the Telegram node and set a different Chat ID on each copy. Connect both to the TRUE output of the IF node. Each copy will fire simultaneously, sending the alert to all configured chats.
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