Prioritize and Dispatch Emergency Plumbing Calls Fast
When a burst pipe call comes in, detect the urgency, dispatch the nearest available plumber immediately, and text the customer an ETA.
- 1
Receive the Request
Add a
Webhooknode capturing the call or form details. - 2
Detect Urgency
Add an
OpenAInode flagging emergencies like leaks, floods or no water. - 3
Dispatch the Nearest Plumber
Add a
Code+Twiliostep assigning the closest available plumber to emergencies immediately. - 4
Send the Customer an ETA
Add a
Twilionode texting the customer that help is on the way with a time. - 5
Activate and Test
Activate the workflow and submit an emergency request. Confirm fast dispatch and ETA.
Frequently asked questions
How do I avoid false emergencies?
Confirm key details in the request, and let dispatch downgrade non-urgent jobs to normal scheduling.
What about after hours?
Route after-hours emergencies to the on-call plumber via the same urgency check.
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