Route Tenant Maintenance Requests to the Right Contractor
Fix issues faster — capture tenant maintenance requests, classify the trade needed with AI, and dispatch to the right contractor with the details.
- 1
Capture the Request
Add a
Typeform Triggernode collecting the issue description, unit and photos. - 2
Classify the Trade
Add an
OpenAInode determining whether it's plumbing, electrical, HVAC or general. - 3
Pick the Contractor
Add a
Switch/Sheetslookup selecting the assigned contractor for that trade and property. - 4
Dispatch the Job
Add a
Twilionode texting the contractor the unit, issue and tenant contact. - 5
Activate and Test
Activate the workflow and submit a test request. Confirm it routes to the right trade.
Frequently asked questions
Can tenants track status?
Log requests in a sheet and text the tenant updates as the job is accepted and completed.
What about emergencies?
Detect urgent keywords (leak, no heat) and escalate those immediately with a priority flag.
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