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OperationsFREE

Route Tenant Maintenance Requests to the Right Contractor

Fix issues faster — capture tenant maintenance requests, classify the trade needed with AI, and dispatch to the right contractor with the details.

difficulty Intermediatesetup 40 minresult Maintenance requests reach the correct contractor immediately, cutting resolution time and tenant frustration.—
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  1. 1

    Capture the Request

    Add a Typeform Trigger node collecting the issue description, unit and photos.

  2. 2

    Classify the Trade

    Add an OpenAI node determining whether it's plumbing, electrical, HVAC or general.

  3. 3

    Pick the Contractor

    Add a Switch/Sheets lookup selecting the assigned contractor for that trade and property.

  4. 4

    Dispatch the Job

    Add a Twilio node texting the contractor the unit, issue and tenant contact.

  5. 5

    Activate and Test

    Activate the workflow and submit a test request. Confirm it routes to the right trade.

Frequently asked questions

Can tenants track status?

Log requests in a sheet and text the tenant updates as the job is accepted and completed.

What about emergencies?

Detect urgent keywords (leak, no heat) and escalate those immediately with a priority flag.

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