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Send Restaurant Reservation Confirmations and Reminders by SMS

An n8n workflow that texts a confirmation the moment a reservation is booked and a reminder a few hours before, with an easy way to cancel — so restaurants cut no-shows and keep tables full without a host making calls.

difficulty Beginnersetup 40 minresult Guests get an instant SMS confirmation and a same-day reminder, cutting no-shows automatically—
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  1. 1

    Catch the booking

    A Webhook receives new reservations with name, phone, party size and datetime.

  2. 2

    Confirm instantly

    A Twilio node texts a confirmation with the date, time and party size, plus a cancel link.

  3. 3

    Schedule the reminder

    A Wait node holds until a few hours before the reservation time.

  4. 4

    Send the reminder

    A Twilio node sends a friendly same-day reminder, and the booking is logged to Google Sheets for the host.

Frequently asked questions

How does the reminder fire at the right time?

On booking, the workflow schedules the reminder for a few hours before the reservation using a Wait-until node. Each booking carries its own reminder time, so a 7 PM table and a noon lunch each get pinged appropriately.

Can guests cancel from the text?

Yes — include a short link that hits a cancel webhook, which frees the table and notifies the host. Making cancellation easy actually reduces no-shows, because guests who can't make it tell you instead of just not showing.

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About this recipe. Recipes on FlowRecipesHub are written for business owners, not developers, and are tested before publishing — how recipes get made. Some ingredient links are affiliate links that cost you nothing — full disclosure.