Send Restaurant Reservation Confirmations and Reminders by SMS
An n8n workflow that texts a confirmation the moment a reservation is booked and a reminder a few hours before, with an easy way to cancel — so restaurants cut no-shows and keep tables full without a host making calls.
- 1
Catch the booking
A
Webhookreceives new reservations with name, phone, party size and datetime. - 2
Confirm instantly
A
Twilionode texts a confirmation with the date, time and party size, plus a cancel link. - 3
Schedule the reminder
A
Waitnode holds until a few hours before the reservation time. - 4
Send the reminder
A
Twilionode sends a friendly same-day reminder, and the booking is logged toGoogle Sheetsfor the host.
Frequently asked questions
How does the reminder fire at the right time?
On booking, the workflow schedules the reminder for a few hours before the reservation using a Wait-until node. Each booking carries its own reminder time, so a 7 PM table and a noon lunch each get pinged appropriately.
Can guests cancel from the text?
Yes — include a short link that hits a cancel webhook, which frees the table and notifies the host. Making cancellation easy actually reduces no-shows, because guests who can't make it tell you instead of just not showing.
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