Learn Why Trials End Without Converting and Act on It
Fix your funnel — when a trial ends without upgrading, ask one focused question, categorize the answer, and route insights to the right team.
- 1
Detect Unconverted Trials
Add a
Stripe Triggernode for trials ending without a paid subscription. - 2
Ask One Question
Add a
Gmailnode asking what stopped them from continuing, with a one-click reply. - 3
Categorize the Reason
Add an
OpenAInode classifying replies into onboarding, price, fit or timing. - 4
Route the Insight
Add a
Switchnode sending each category to the responsible team's channel. - 5
Activate and Test
Activate the workflow and simulate an unconverted trial. Confirm the flow works.
Frequently asked questions
Will people respond?
A single, easy question gets far more responses than a long survey — keep it to one tap.
Can I win some back?
For timing and price reasons, offer an extension or discount to re-engage the promising ones.
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