Warn Only the Customers Actually Using a Deprecated API Endpoint
Deprecating an API endpoint means warning customers — but blasting everyone causes needless panic. Detect which customers actually call the endpoint and warn only them, with usage counts.
- 1
Identify the Callers
Add a
Webhooknode logging which customers hit the deprecated endpoint. - 2
Map to Customers
Add a
HubSpotnode resolving API keys to customer contacts. - 3
Send Targeted Notices
Add a
Gmailnode warning only affected customers with their usage and the migration path. - 4
Track Migration
Monitor endpoint usage dropping as customers migrate.
- 5
Activate and Test
Activate the workflow with a test caller. Confirm targeted outreach works.
Frequently asked questions
Why not warn everyone?
Blasting all customers about an endpoint most don't use creates confusion and support load — targeting is cleaner and kinder.
Migration deadline?
Track remaining callers as the sunset date nears and escalate the stragglers personally.
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