Dev Ops · n8n

Turn In-App Feedback Into Triaged Linear Issues

Close the feedback loop — capture in-app feedback, let AI classify it as bug, feature or praise, and file the actionable ones in Linear.

difficulty Intermediatesetup 35 minresult Actionable in-app feedback becomes triaged Linear issues automatically, so nothing valuable is lost.—
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  1. 1

    Capture Feedback

    Add a Webhook node fed by your in-app feedback widget with the message and user context.

  2. 2

    Classify It

    Add an OpenAI node labeling the feedback as bug, feature request, or praise.

  3. 3

    Route by Type

    Add a Switch node filing bugs and feature requests in Linear and logging praise separately.

  4. 4

    Create the Issue

    Add a Linear node creating a triaged issue with the feedback, user and app context.

  5. 5

    Activate and Test

    Activate the workflow and submit test feedback of each type. Confirm routing and issue creation.

Frequently asked questions

Won't this flood Linear?

Only bugs and feature requests are filed, and you can add a dedup step so repeated feedback links to one issue.

Can I thank users for praise?

Route praise to a wins channel and optionally send an automated thank-you to the user.

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