Run a Grace-Period Dunning Flow That Keeps Customers Happy
Recover revenue without alienating customers — pair payment retries with friendly, helpful dunning emails and a grace period before restricting access.
- 1
Trigger on Failed Payment
Add a
Stripe Triggernode oninvoice.payment_failed. - 2
Start the Grace Period
Add a
Setnode recording a grace deadline and keep the customer's access active for now. - 3
Send Helpful Reminders
Add spaced
Gmailreminders that assume good faith and make updating the card effortless. - 4
Restrict Only After Grace
Add an
IFnode that limits access only if still unpaid after the grace window. - 5
Activate and Test
Activate the workflow and simulate a failed payment. Confirm the grace flow behaves as designed.
Frequently asked questions
Why a grace period?
Most failures are innocent (expired cards). A grace period recovers them without punishing loyal customers.
How long should grace last?
Around 7-14 days balances revenue protection with giving customers time to fix payment details.
Log Stripe Payments from Zapier into a Google Sheets Accounting Ledger
An n8n workflow that receives successful Stripe charges relayed by Zapier, calculates fees and net amount, and appends a clean bookkeeping row to a Google Sheets ledger — giving small businesses a real-time revenue log without paying for accounting software.
Free recipeGenerate a Weekly Cohort Retention Report Automatically
Know if customers are sticking — build a weekly cohort retention report from your usage data and deliver it to the team without touching a spreadsheet formula.
Free recipeGet Alerted the Moment a Supplier Changes Their Prices
An n8n workflow that periodically fetches your suppliers' price lists, compares them to the last known prices, and alerts you to any increases or drops with the exact delta — so cost creep never silently erodes your margins and you can renegotiate or re-price in time.