Find the Questions Nobody Answered in Your Slack
Questions in busy channels scroll away unanswered — and people stop asking. Detect questions with no reply after a few hours and resurface them to the channel owner.
- 1
Scan Key Channels
Add a
Schedule TriggerandSlacknode pulling recent messages from support and team channels. - 2
Detect Questions
Add an
OpenAInode identifying genuine questions (not rhetorical or answered inline). - 3
Check for Replies
Add a
Codenode flagging questions with no thread reply after your window. - 4
Resurface Them
Add a
Slacknode DMing the channel owner the unanswered list, or bumping the thread. - 5
Activate and Test
Activate the workflow and leave a test question unanswered. Confirm it resurfaces.
Frequently asked questions
Why does this matter?
Every unanswered question teaches people to stop asking — which is how knowledge silos form.
Can AI answer some directly?
Route FAQs to an AI answer with a human-verify option, and only resurface the genuinely novel ones.
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