Tell Plow Customers You're Coming Before the Snow Stops
Every snowstorm, plow companies drown in 'when are you coming?' calls. When a storm triggers your routes, automatically text every customer their expected service window.
- 1
Watch the Snowfall
Add a
Schedule Triggerchecking forecast accumulation against your service trigger. - 2
Activate the Routes
When the trigger hits, compute each route's expected service window.
- 3
Broadcast the Windows
Add a
Twilionode texting every customer their window. - 4
Update on Progress
Text route-complete confirmations so customers know they're done.
- 5
Activate and Test
Activate the workflow with a test storm. Confirm broadcasts go out by route.
Frequently asked questions
Does this really cut calls?
Storm-day call volume typically drops by more than half when windows go out proactively.
What about mid-storm changes?
Broadcast an updated window if a breakdown or heavy band shifts the schedule — honesty holds trust.
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