Check On Post-Surgery Pets Automatically Through Recovery
Post-op pet owners worry alone at home, and complications surface late. Send staged recovery check-ins with photo replies routed to the vet team.
- 1
Log the Procedure
Record each surgery with its recovery timeline.
- 2
Check In on Schedule
Add staged
Twiliocheck-ins — day 1, day 3, day 7 — asking specific recovery questions. - 3
Route Photo Replies
Incision photos and concern replies queue for vet team review.
- 4
Escalate Red Flags
Concerning replies trigger a same-day callback.
- 5
Activate and Test
Activate the workflow with a test surgery. Confirm the sequence and routing work.
Frequently asked questions
Why staged questions?
Day-1 asks about appetite; day-7 asks about the incision — specific questions catch what 'everything okay?' misses.
Client loyalty effect?
The clinic that texted about Bella's recovery is the clinic for life — the sequence is bonding, not just safety.
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