18 n8n OpenAI + Zendesk automations
Every free, copy-paste n8n recipe that connects OpenAI and Zendesk in one workflow. Each is a ready-to-run AI agent — import it, connect both accounts, and it runs 24/7. No code, no signup. See all OpenAI or Zendesk recipes.
Browse 18 recipes →
Auto-Detect angry customers to Tickets with an AI Agent in n8n
An n8n workflow that fires when a new support ticket is created, then an AI agent scores the sentiment and flags anything angry for a human — giving you at-risk conversations caught before they churn. No code: import the JSON, connect your apps, and it runs 24/7.
n8nOpenAIZendeskGmailAuto-Escalate Angry Support Tickets Using AI Sentiment
Analyze the sentiment of every new Zendesk ticket with AI and instantly escalate the frustrated ones to a senior agent before they boil over.
n8nZendeskOpenAISlackAI-Generated Daily Standup Summary of Your Support Backlog
Every morning, summarize the open support ticket backlog with AI — highlighting oldest tickets, volume by category, and anything urgent — and post it to Slack.
n8nZendeskOpenAISlackDetect Ticket Language and Route to the Right Agent
Serve global customers well — automatically detect each ticket's language and route it to an agent who speaks it, or attach an instant translation.
n8nZendeskOpenAI
Detect Recurring Service Desk Issues Worth Fixing at the Root
Stop treating symptoms. Cluster service desk tickets to find recurring issues, quantify their cost, and route the biggest for a root-cause fix.
n8nZendeskOpenAINotion
Prioritize Refund Requests by Customer Sentiment and Value
Handle refunds smartly by prioritizing requests from frustrated or high-value customers so your best relationships get fast, careful attention.
n8nZendeskOpenAIShopifySuggest the Best Support Macro for Each Incoming Ticket With AI
Speed up your support team — AI reads each new ticket and suggests the most relevant canned response, so agents reply faster and more consistently.
n8nZendeskOpenAISlackDetect Knowledge Base Gaps From Unanswered Support Questions
Improve self-service — find questions your help center couldn't answer, cluster them, and suggest new articles to write.
n8nZendeskOpenAINotionTurn Low CSAT Scores Into Weekly Coaching Material Per Agent
Low CSAT scores get logged and forgotten. Compile each agent's tough tickets weekly with AI-spotted patterns into a private coaching digest for their lead.
n8nZendeskOpenAISlack
Use an AI Agent to classify and route Every Time a new support ticket is created with a Telegram Alert
This n8n + AI recipe watches for when a new support ticket is created and reads it, tags the topic and urgency, and routes it to the right person. The result: every message auto-sorted and assigned, completely hands-off.
n8nOpenAIZendeskTelegramn8n + AI: Summarize the thread for New Tickets Automatically with a Telegram Alert
Every time a new support ticket is created, this workflow hands it to OpenAI, which summarizes the whole thread into three bullet points. You get long threads condensed to a 10-second read without lifting a finger.
n8nOpenAIZendeskTelegramAuto-Triage Zendesk Support Tickets and Route Them to Slack
Every incoming Zendesk message is classified by AI into a category and urgency, then routed to the right Slack destination with a summary attached — so nothing sits unread and urgent issues jump the queue.
n8nZendeskOpenAISlack
Auto-Triage Zendesk Support Tickets and Route Them to Trello
Every incoming Zendesk message is classified by AI into a category and urgency, then routed to the right Trello destination with a summary attached — so nothing sits unread and urgent issues jump the queue.
n8nZendeskOpenAITrelloAuto-Triage Zendesk Support Tickets and Route Them to Asana
Every incoming Zendesk message is classified by AI into a category and urgency, then routed to the right Asana destination with a summary attached — so nothing sits unread and urgent issues jump the queue.
n8nZendeskOpenAIn8n + AI: Draft a reply for New Tickets Automatically with a Telegram Alert
Every time a new support ticket is created, this workflow hands it to OpenAI, which drafts a ready-to-send reply in your brand voice. You get AI-drafted replies waiting in your inbox without lifting a finger.
n8nOpenAIZendeskTelegramAuto-Detect angry customers to Tickets with an AI Agent in n8n and Post It to Slack
An n8n workflow that fires when a new support ticket is created, then an AI agent scores the sentiment and flags anything angry for a human — giving you at-risk conversations caught before they churn. No code: import the JSON, connect your apps, and it runs 24/7.
n8nOpenAIZendeskSlackAuto-Triage Zendesk Support Tickets and Route Them to Jira
Every incoming Zendesk message is classified by AI into a category and urgency, then routed to the right Jira destination with a summary attached — so nothing sits unread and urgent issues jump the queue.
n8nZendeskOpenAIAuto-Triage Zendesk Support Tickets and Route Them to Linear
Every incoming Zendesk message is classified by AI into a category and urgency, then routed to the right Linear destination with a summary attached — so nothing sits unread and urgent issues jump the queue.
n8nZendeskOpenAI