34 n8n Zendesk automations
Every free, copy-paste n8n recipe that works with Zendesk. Each one is a ready-to-run AI agent — import the workflow, connect your Zendesk account, and it runs 24/7. No code, no signup — spanning Customer Support and Sales.
Browse 34 recipes →
Use an AI Agent to draft a reply Every Time a new support ticket is created
This n8n + AI recipe watches for when a new support ticket is created and drafts a ready-to-send reply in your brand voice. The result: AI-drafted replies waiting in your inbox, completely hands-off.
n8nClaudeZendeskSlack
Use an AI Agent to classify and route Every Time a new support ticket is created
This n8n + AI recipe watches for when a new support ticket is created and reads it, tags the topic and urgency, and routes it to the right person. The result: every message auto-sorted and assigned, completely hands-off.
n8nClaudeZendeskGmailAuto-Summarize the thread to Tickets with an AI Agent in n8n
An n8n workflow that fires when a new support ticket is created, then an AI agent summarizes the whole thread into three bullet points — giving you long threads condensed to a 10-second read. No code: import the JSON, connect your apps, and it runs 24/7.
n8nClaudeZendeskGmail
Auto-Detect angry customers to Tickets with an AI Agent in n8n
An n8n workflow that fires when a new support ticket is created, then an AI agent scores the sentiment and flags anything angry for a human — giving you at-risk conversations caught before they churn. No code: import the JSON, connect your apps, and it runs 24/7.
n8nOpenAIZendeskGmailScore Renewal Risk So CSMs Save Accounts Before They Churn
Renewals get worked in the final weeks when it's too late to save at-risk accounts. Score renewal risk months ahead from usage, support and engagement signals for early intervention.
n8nZendeskSlackAuto-Escalate Angry Support Tickets Using AI Sentiment
Analyze the sentiment of every new Zendesk ticket with AI and instantly escalate the frustrated ones to a senior agent before they boil over.
n8nZendeskOpenAISlackAI-Generated Daily Standup Summary of Your Support Backlog
Every morning, summarize the open support ticket backlog with AI — highlighting oldest tickets, volume by category, and anything urgent — and post it to Slack.
n8nZendeskOpenAISlackDetect Ticket Language and Route to the Right Agent
Serve global customers well — automatically detect each ticket's language and route it to an agent who speaks it, or attach an instant translation.
n8nZendeskOpenAI
Measure Which Support Macros Actually Resolve Tickets
Improve your canned responses by tracking which macros lead to resolution versus reopening, and flag the ones that need rewriting.
n8nZendeskGoogle SheetsSlackAuto-Acknowledge Support Tickets With an Accurate ETA
Set expectations instantly — every new ticket gets an immediate acknowledgment with a realistic response time based on current queue load.
n8nZendeskGmailFollow Up on High-Effort Support Interactions Automatically
Fix friction — after each resolved ticket, measure customer effort and personally follow up on the ones that were hard, before they churn.
n8nZendeskSlack
Detect Recurring Service Desk Issues Worth Fixing at the Root
Stop treating symptoms. Cluster service desk tickets to find recurring issues, quantify their cost, and route the biggest for a root-cause fix.
n8nZendeskOpenAINotion
Prioritize Refund Requests by Customer Sentiment and Value
Handle refunds smartly by prioritizing requests from frustrated or high-value customers so your best relationships get fast, careful attention.
n8nZendeskOpenAIShopifySuggest the Best Support Macro for Each Incoming Ticket With AI
Speed up your support team — AI reads each new ticket and suggests the most relevant canned response, so agents reply faster and more consistently.
n8nZendeskOpenAISlackDetect Knowledge Base Gaps From Unanswered Support Questions
Improve self-service — find questions your help center couldn't answer, cluster them, and suggest new articles to write.
n8nZendeskOpenAINotionGive VIP Customers White-Glove Treatment Automatically
Never let a VIP wait — detect when a top customer contacts support or places an order and instantly alert a dedicated concierge to prioritize them.
n8nZendeskShopifySlackWarn Before a Support SLA Is Breached, Not After
Protect your SLAs — monitor open tickets against their response deadlines and alert the owner before a breach, not once it's already happened.
n8nZendeskSlack
Auto-Approve Small Refunds and Route Large Ones for Review
Speed up refunds without losing control — auto-approve refunds under a threshold and route larger ones to a manager with the context.
n8nZendeskStripeSlackTurn Low CSAT Scores Into Weekly Coaching Material Per Agent
Low CSAT scores get logged and forgotten. Compile each agent's tough tickets weekly with AI-spotted patterns into a private coaching digest for their lead.
n8nZendeskOpenAISlackAutomatically Create Zendesk Tickets When Zendrop Orders Are Delayed
Polls Zendrop for orders that have been processing longer than expected and instantly creates a Zendesk support ticket for each delayed shipment so your support team can act fast. No more manually checking order statuses or missing delayed packages.
n8nZendeskAutomatically Create Asana Tasks from New Zendesk Tickets
When a new ticket arrives in Zendesk, this workflow instantly creates a matching task in Asana so your support team never loses track of customer issues. It bridges your helpdesk and project management tools without any manual copy-pasting.
n8nZendeskUse an AI Agent to draft a reply Every Time a new support ticket is created and Send It by Email
This n8n + AI recipe watches for when a new support ticket is created and drafts a ready-to-send reply in your brand voice. The result: AI-drafted replies waiting in your inbox, completely hands-off.
n8nClaudeZendeskGmail
Use an AI Agent to classify and route Every Time a new support ticket is created with a Telegram Alert
This n8n + AI recipe watches for when a new support ticket is created and reads it, tags the topic and urgency, and routes it to the right person. The result: every message auto-sorted and assigned, completely hands-off.
n8nOpenAIZendeskTelegramn8n + AI: Summarize the thread for New Tickets Automatically with a Telegram Alert
Every time a new support ticket is created, this workflow hands it to OpenAI, which summarizes the whole thread into three bullet points. You get long threads condensed to a 10-second read without lifting a finger.
n8nOpenAIZendeskTelegramAuto-Detect angry customers to Tickets with an AI Agent in n8n with a Telegram Alert
An n8n workflow that fires when a new support ticket is created, then an AI agent scores the sentiment and flags anything angry for a human — giving you at-risk conversations caught before they churn. No code: import the JSON, connect your apps, and it runs 24/7.
n8nClaudeZendeskTelegramAuto-Triage Zendesk Support Tickets and Route Them to Slack
Every incoming Zendesk message is classified by AI into a category and urgency, then routed to the right Slack destination with a summary attached — so nothing sits unread and urgent issues jump the queue.
n8nZendeskOpenAISlack
Auto-Triage Zendesk Support Tickets and Route Them to Trello
Every incoming Zendesk message is classified by AI into a category and urgency, then routed to the right Trello destination with a summary attached — so nothing sits unread and urgent issues jump the queue.
n8nZendeskOpenAITrelloAuto-Triage Zendesk Support Tickets and Route Them to Asana
Every incoming Zendesk message is classified by AI into a category and urgency, then routed to the right Asana destination with a summary attached — so nothing sits unread and urgent issues jump the queue.
n8nZendeskOpenAIn8n + AI: Draft a reply for New Tickets Automatically with a Telegram Alert
Every time a new support ticket is created, this workflow hands it to OpenAI, which drafts a ready-to-send reply in your brand voice. You get AI-drafted replies waiting in your inbox without lifting a finger.
n8nOpenAIZendeskTelegramn8n + AI: Classify and route for New Tickets Automatically and Post It to Slack
Every time a new support ticket is created, this workflow hands it to Claude, which reads it, tags the topic and urgency, and routes it to the right person. You get every message auto-sorted and assigned without lifting a finger.
n8nClaudeZendeskSlackAuto-Summarize the thread to Tickets with an AI Agent in n8n and Post It to Slack
An n8n workflow that fires when a new support ticket is created, then an AI agent summarizes the whole thread into three bullet points — giving you long threads condensed to a 10-second read. No code: import the JSON, connect your apps, and it runs 24/7.
n8nClaudeZendeskSlackAuto-Detect angry customers to Tickets with an AI Agent in n8n and Post It to Slack
An n8n workflow that fires when a new support ticket is created, then an AI agent scores the sentiment and flags anything angry for a human — giving you at-risk conversations caught before they churn. No code: import the JSON, connect your apps, and it runs 24/7.
n8nOpenAIZendeskSlackAuto-Triage Zendesk Support Tickets and Route Them to Jira
Every incoming Zendesk message is classified by AI into a category and urgency, then routed to the right Jira destination with a summary attached — so nothing sits unread and urgent issues jump the queue.
n8nZendeskOpenAIAuto-Triage Zendesk Support Tickets and Route Them to Linear
Every incoming Zendesk message is classified by AI into a category and urgency, then routed to the right Linear destination with a summary attached — so nothing sits unread and urgent issues jump the queue.
n8nZendeskOpenAI