5 n8n WhatsApp automations
Every free, copy-paste n8n recipe that works with WhatsApp. Each one is a ready-to-run AI agent — import the workflow, connect your WhatsApp account, and it runs 24/7. No code, no signup — spanning Customer Support, Reputation & Reviews, Lead Generation and Marketing.
Browse 5 recipes →
Let Customers Check Order Status by Texting WhatsApp
An n8n workflow that lets a customer text their order number to your WhatsApp, looks the order up in Shopify (or a Google Sheet), and instantly replies with the current status and tracking link — deflecting the single most common support question without an agent lifting a finger.
Run a WhatsApp NPS Survey and Log Scores to Google Sheets
An n8n workflow that captures customers' WhatsApp replies to a 0–10 'how likely are you to recommend us' survey, logs the score and any comment to Google Sheets, and routes unhappy responders to your team — turning WhatsApp into a lightweight, high-response-rate NPS channel.
Capture Inbound WhatsApp Enquiries as CRM Leads Automatically
An n8n workflow that turns every first-time WhatsApp message into a CRM lead — creating a contact with the phone number, the enquiry text and a source tag, then alerting sales — so businesses running WhatsApp click-to-chat ads never lose an interested customer to an unanswered thread.
AI FAQ Auto-Responder for Incoming WhatsApp Messages
An n8n workflow that receives inbound WhatsApp messages through the Cloud API, answers common questions with Claude using your FAQ as context, and replies instantly — while quietly handing anything sensitive or unknown to a human agent, so customers get 24/7 answers without a bot embarrassing your brand.
Send a WhatsApp Template Broadcast to a List in Google Sheets
An n8n workflow that reads a contact list from Google Sheets and sends each person a personalized, pre-approved WhatsApp template message — with a built-in rate limit and per-contact status logging — so you can run compliant WhatsApp campaigns without a paid blast tool.