n8n + AI: Draft a reply for New Messages Automatically with a Telegram Alert
Every time a customer messages you on WhatsApp, this workflow hands it to Claude, which drafts a ready-to-send reply in your brand voice. You get AI-drafted replies waiting in your inbox without lifting a finger.
- 1
Trigger when a customer messages you on WhatsApp
A
WhatsApp Triggerstarts the workflow the moment a customer messages you on WhatsApp. - 2
Hand it to the AI agent
An
AI Agentnode running Claude drafts a ready-to-send reply in your brand voice. The prompt is pre-written and scoped to this one job so results stay consistent. - 3
Deliver the reply
The result is sent to Telegram — with the original for context.
- 4
Add a safety net (optional)
Insert an
IF/human-approval step before anything is published or emailed, so you stay in control until you trust the output.
Frequently asked questions
Does this need n8n Cloud or can I self-host?
Either works. The workflow is a standard n8n export, so you can run it on n8n Cloud or on your own self-hosted instance — you only connect your own app credentials.
How do I import the workflow into n8n?
Download the JSON, then in n8n open a new workflow, choose ⋯ → Import from file, and select it. Every trigger, node and connection appears on the canvas; you just add your credentials and activate it.
How much does the AI part cost to run?
Pennies. Each run sends a small amount of text to the model, so most teams spend a few dollars a month even at hundreds of runs. You set the model and can cap volume in n8n, so costs never surprise you.
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