Document Vehicle Condition at Pickup and Delivery for Auto Transport
Auto transporters face damage claims where existing dings become alleged transport damage. Capture a photo condition report at pickup and delivery to settle claims on evidence.
- 1
Document at Pickup
The driver photos all panels with existing damage marked; the customer signs off.
- 2
Document at Delivery
The driver repeats the photo set on delivery.
- 3
Pair the Reports
Add a step linking pickup and delivery condition per vehicle.
- 4
Settle on Comparison
Claims resolve by comparing the paired photo sets.
- 5
Activate and Test
Activate the workflow with a test vehicle. Confirm reports pair correctly.
Frequently asked questions
Why both ends?
Pickup proves pre-existing damage; delivery proves transport condition — the pair is what settles claims fairly.
Customer sign-off?
A signed pickup condition report is nearly impossible for a customer to later dispute.
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