Fill Cancelled Appointment Slots From a Waitlist Automatically
Never leave a slot empty — when an appointment cancels, instantly offer the opening to your waitlist and book the first taker.
- 1
Detect Cancellations
Add a
Google Calendar Triggernode firing when an appointment is cancelled. - 2
Find the Next in Line
Add an
Airtablenode fetching the top waitlisted client who fits the freed slot. - 3
Offer the Slot
Add a
Twilionode texting them the opening with a link or reply-to-claim option. - 4
Book the Taker
When they accept, add a
Google Calendarnode booking them and removing them from the waitlist. - 5
Activate and Test
Activate the workflow and cancel a test appointment. Confirm the waitlist offer and booking work.
Frequently asked questions
What if the first person doesn't reply?
Set a short claim window, then automatically offer the slot to the next waitlisted client.
Can clients set availability?
Capture preferred times on the waitlist so offers only go to clients who can take that slot.
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