Re-Engage Shoppers Who Browsed but Didn't Add to Cart
Recover lost interest — when a known shopper views products repeatedly without adding to cart, send a helpful nudge featuring what they viewed.
- 1
Track Browsing
Add a
Webhook/trigger capturing product views for identified shoppers. - 2
Detect Strong Interest
Add a
Codenode flagging shoppers who viewed items several times without adding to cart. - 3
Assemble the Email
Add a
Setnode featuring the viewed products with a helpful message or social proof. - 4
Send the Nudge
Add a
Klaviyonode emailing the browse-abandonment reminder. - 5
Activate and Test
Activate the workflow with a test browsing session. Confirm the nudge sends.
Frequently asked questions
How is this different from cart abandonment?
It reaches shoppers earlier — those interested enough to browse repeatedly but not yet ready to add to cart.
Won't it feel creepy?
Keep it helpful and only for repeat views of the same items; frame it as a reminder, not surveillance.
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