Catalog Every Item at Load-In to Kill Damage Disputes
Moving damage claims are your word against theirs without condition records. Photo-catalog high-value items at load-in with condition notes to resolve claims fairly and fast.
- 1
Catalog at Load-In
Movers photo high-value items with existing-damage notes.
- 2
Organize by Move
Add an
Airtablenode building the condition record per job. - 3
Get Customer Acknowledgment
The customer confirms the pre-existing condition list.
- 4
Resolve Claims on Evidence
Any damage claim compares against the documented load-in condition.
- 5
Activate and Test
Activate the workflow with a test catalog. Confirm items record correctly.
Frequently asked questions
Does this reduce claims?
Documented pre-existing scratches end most 'you did that' claims — and legitimate damage settles fairly and fast.
Which items to catalog?
Focus on electronics, antiques and furniture — the items claims actually get filed over.
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