n8n + AI: Classify and route for New Messages Automatically with a Telegram Alert
Every time a new message hits your shared inbox, this workflow hands it to OpenAI, which reads it, tags the topic and urgency, and routes it to the right person. You get every message auto-sorted and assigned without lifting a finger.
- 1
Trigger when a new message hits your shared inbox
A
Gmail Triggerstarts the workflow the moment a new message hits your shared inbox. - 2
Hand it to the AI agent
An
AI Agentnode running OpenAI reads it, tags the topic and urgency, and routes it to the right person. The prompt is pre-written and scoped to this one job so results stay consistent. - 3
Deliver the routing
The result is sent to Telegram — with the original for context.
- 4
Add a safety net (optional)
Insert an
IF/human-approval step before anything is published or emailed, so you stay in control until you trust the output.
Frequently asked questions
How do I import the workflow into n8n?
Download the JSON, then in n8n open a new workflow, choose ⋯ → Import from file, and select it. Every trigger, node and connection appears on the canvas; you just add your credentials and activate it.
How much does the AI part cost to run?
Pennies. Each run sends a small amount of text to the model, so most teams spend a few dollars a month even at hundreds of runs. You set the model and can cap volume in n8n, so costs never surprise you.
Can I trust the AI to get the routing right?
The prompt is tightly scoped to one job and you can add a human-approval step in n8n before anything is sent or published. Start with review-mode for a week, and once you trust the output, switch it to fully automatic.
Auto-Draft a reply to Emails with an AI Agent in n8n
An n8n workflow that fires when a new customer email lands, then an AI agent drafts a ready-to-send reply in your brand voice — giving you AI-drafted replies waiting in your inbox. No code: import the JSON, connect your apps, and it runs 24/7.
n8nClaudeGmailTelegramn8n + AI: Classify and route for New Emails Automatically
Every time a new customer email lands, this workflow hands it to Claude, which reads it, tags the topic and urgency, and routes it to the right person. You get every message auto-sorted and assigned without lifting a finger.
n8nClaudeGmailTelegram
Auto-Summarize the thread to Emails with an AI Agent in n8n
An n8n workflow that fires when a new customer email lands, then an AI agent summarizes the whole thread into three bullet points — giving you long threads condensed to a 10-second read. No code: import the JSON, connect your apps, and it runs 24/7.
n8nOpenAIGmailKeep every recipe free
FlowRecipesHub is free and always will be. If a workflow saved you time, chip in what you like — it helps us keep the lights on and build the next batch of automations for everyone.
One-tap support is being set up — check back soon. 💚
Secure checkout via Paddle · one-time, no account needed