Text Grooming Clients Prep Instructions Before Their Appointment
Reduce day-of hassle by texting pet owners simple prep instructions and a confirmation the day before their grooming appointment.
- 1
Find Tomorrow's Appointments
Add a
Schedule Triggereach afternoon and aGoogle Calendarnode listing next-day bookings. - 2
Personalize the Message
Add a
Setnode including the pet's name, time and any breed-specific prep notes. - 3
Send the Prep Text
Add a
Twilionode texting the confirmation and prep instructions. - 4
Capture Confirmations
Add a
Webhooknode to record replies confirming or needing to reschedule. - 5
Activate and Test
Activate the workflow and add a test appointment. Confirm the prep text sends.
Frequently asked questions
What prep should I include?
Keep it short — arrival time, whether to feed, and to mention any skin issues or matting.
Can owners reschedule by reply?
Yes — capture the reply and flag the front desk to rebook if they can't make it.
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