$5 · Support the community
OperationsFREE

Text Grooming Clients Prep Instructions Before Their Appointment

Reduce day-of hassle by texting pet owners simple prep instructions and a confirmation the day before their grooming appointment.

difficulty Beginnersetup 25 minresult Owners arrive prepared and appointments run smoothly, cutting no-shows and delays.—
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  1. 1

    Find Tomorrow's Appointments

    Add a Schedule Trigger each afternoon and a Google Calendar node listing next-day bookings.

  2. 2

    Personalize the Message

    Add a Set node including the pet's name, time and any breed-specific prep notes.

  3. 3

    Send the Prep Text

    Add a Twilio node texting the confirmation and prep instructions.

  4. 4

    Capture Confirmations

    Add a Webhook node to record replies confirming or needing to reschedule.

  5. 5

    Activate and Test

    Activate the workflow and add a test appointment. Confirm the prep text sends.

Frequently asked questions

What prep should I include?

Keep it short — arrival time, whether to feed, and to mention any skin issues or matting.

Can owners reschedule by reply?

Yes — capture the reply and flag the front desk to rebook if they can't make it.

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