Marketing · n8n
Turn NPS Promoters Into Reviews on G2 and Capterra
Grow your social proof — when a customer gives a high NPS score, invite them to leave a review on the site that matters most to your buyers.
difficulty Intermediatesetup 35 minresult Happy customers are channeled into public reviews on key sites, strengthening your buyer credibility.—
- 1
Capture NPS Responses
Add a
Webhooknode fed by your NPS tool with the score and customer. - 2
Filter Promoters
Add an
IFnode continuing only for scores of 9 or 10. - 3
Wait Briefly
Add a
Waitnode so the invite feels separate from the survey. - 4
Send the Review Invite
Add a
Gmailnode thanking them and linking directly to your G2 or Capterra review form. - 5
Activate and Test
Activate the workflow and submit a promoter score. Confirm the review invite sends.
Frequently asked questions
Is it okay to route promoters to reviews?
Yes, as long as you invite honestly and don't gate the review — you're simply asking happy customers at the right time.
Which site should I pick?
Send buyers to the platform your prospects trust most; you can rotate sites to build presence across several.
About this recipe. Recipes on FlowRecipesHub are written for business owners, not developers, and are tested before publishing — how recipes get made. Some ingredient links are affiliate links that cost you nothing — full disclosure.