Nudge New Users Who Skipped the Onboarding Video
Users who watch your onboarding video activate faster. Detect new users who skipped it and send a friendly nudge to watch.
- 1
Detect Skippers
Add a
Schedule TriggerandCodenode finding new users who haven't watched the video. - 2
Time the Nudge
Add a check so the nudge lands after they've had a chance but before they churn.
- 3
Send the Nudge
Add a
Customer.ionode encouraging them to watch, highlighting what they'll learn. - 4
Track Watch-Through
Add a step recording who watches after the nudge.
- 5
Activate and Test
Activate the workflow with a skipper test user. Confirm the nudge fires.
Frequently asked questions
Does the video really help?
If watchers activate faster, nudging skippers to watch is a high-return, low-cost intervention.
What if they still skip?
Offer a short text quick-start as an alternative for users who prefer reading.
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