Nudge Yoga Students to Use Class Packs Before They Expire
Yoga students buy class packs, attend sporadically, and let classes expire — then feel cheated and don't rebuy. Nudge students to use their remaining classes before expiry.
- 1
Track Pack Balances
Log each student's remaining classes and expiry.
- 2
Detect Approaching Expiry
Flag students with unused classes near expiry.
- 3
Nudge Attendance
Add a
Twilionode encouraging them to use their classes with the schedule. - 4
Prompt Renewal
Offer a new pack as they finish the old one.
- 5
Activate and Test
Activate the workflow with an expiring test pack. Confirm the nudge fires.
Frequently asked questions
Why nudge usage?
Expired unused classes make students feel ripped off and they don't rebuy — nudging them to attend protects the relationship.
Retention link?
A student who uses their full pack and feels the value renews; one whose classes expire quietly churns.
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