Reputation & ReviewsFREE

AI Review Agent in n8n: Alert the team on bad reviews When someone mentions your brand online

An n8n workflow that fires when someone mentions your brand online, then an AI agent reads the sentiment and pings the team only when it's negative — giving you bad reviews escalated instantly, good ones logged. No code: import the JSON, connect your apps, and it runs 24/7.

difficulty Beginnersetup 1 hourresult Bad reviews escalated instantly, good ones logged—
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  1. 1

    Trigger when someone mentions your brand online

    A RSS Trigger starts the workflow the moment someone mentions your brand online.

  2. 2

    Hand it to the AI agent

    An AI Agent node running Claude reads the sentiment and pings the team only when it's negative. The prompt is pre-written and scoped to this one job so results stay consistent.

  3. 3

    Deliver the alert

    The result is sent to Slack — ready for a human to approve.

  4. 4

    Add a safety net (optional)

    Insert an IF/human-approval step before anything is published or emailed, so you stay in control until you trust the output.

Frequently asked questions

How much does the AI part cost to run?

Pennies. Each run sends a small amount of text to the model, so most teams spend a few dollars a month even at hundreds of runs. You set the model and can cap volume in n8n, so costs never surprise you.

Can I trust the AI to get the alert right?

The prompt is tightly scoped to one job and you can add a human-approval step in n8n before anything is sent or published. Start with review-mode for a week, and once you trust the output, switch it to fully automatic.

Does this need n8n Cloud or can I self-host?

Either works. The workflow is a standard n8n export, so you can run it on n8n Cloud or on your own self-hosted instance — you only connect your own app credentials.

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