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Capterra Review Updated? Auto-Sync It to Email

Whenever an existing Capterra review changes, this n8n workflow detects it and has Email send a notification email — keeping both tools in step automatically.

difficulty Beginnersetup 15 minresult A hands-off n8n workflow where every relevant Capterra review automatically reaches Email — send a notification email.
  1. 1

    Fetch Capterra data

    Add an HTTP Request node (or the native Capterra node if you have credentials set up) and point it at the Capterra API. Poll Capterra for review changes. Add a Schedule Trigger before it if this recipe runs on a timer, or a Webhook node if Capterra can push events directly.

  2. 2

    Shape the data with a Set node

    Add a Set node after the fetch step to pull out the fields you need — e.g. id, title (or name), status, and updated_at from the Capterra review. This keeps the rest of the workflow clean and readable.

  3. 3

    Send it to Email

    Add a Gmail node set to operation Send. Connect your Google account and set To, Subject and Message from the Set-node fields.

  4. 4

    Activate and test

    Click Activate in the top-right corner. Trigger a real review in Capterra (or run the workflow manually against existing data) and confirm it lands correctly in Email. Once verified, this runs hands-off.

Frequently asked questions

Do I need to code anything?

No. n8n is a visual, drag-and-drop builder. You connect your Capterra and Email accounts, map the fields, and activate — no code required.

Where do I get my Capterra API credentials?

In your Capterra account settings, look for "API", "Developers" or "Integrations" and generate an API key or token. Paste it into n8n's HTTP Request node (as a header or credential) or the native Capterra node if one is available.

Can I filter which items trigger this workflow?

Yes. Add an `IF` node after the Set node with a condition on any field (status, amount, tag, etc.). Wire the TRUE branch to the Email step and leave FALSE empty to skip the rest.

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