Send Review Requests at Each Product's Best-Converting Time
Different products earn reviews at different times after delivery. Learn each product's optimal delay and time review requests accordingly.
- 1
Trigger on Delivery
Add a
Webhooknode on the delivered event per order. - 2
Look Up Optimal Delay
Add a
Google Sheetsnode fetching the product's best-converting review delay. - 3
Wait the Right Amount
Add a
Waitnode timed to that product's optimal delay. - 4
Send the Request
Add a
Klaviyonode sending the review request at the ideal moment. - 5
Activate and Test
Activate the workflow with a test delivery. Confirm timing respects the product's delay.
Frequently asked questions
How do I find the optimal delay?
Track review conversion by delay over time and update each product's best window.
Why does timing vary?
Consumables get reviewed after use; durable goods after setup — the delay should match usage.
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