Reputation & Reviews · n8n

Draft Replies to App Store and Play Store Reviews

Respond to app reviews consistently by drafting a tailored reply to each new review for one-tap approval, addressing bugs and praise alike.

difficulty Intermediatesetup 35 minresult Every app review gets a thoughtful reply draft, improving your rating and showing you listen.—
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  1. 1

    Collect New Reviews

    Add a Schedule Trigger and node pulling recent reviews from both stores.

  2. 2

    Draft the Reply

    Add an OpenAI node writing a reply matched to the rating and content.

  3. 3

    Send for Approval

    Add a Slack node posting each review with its draft to approve or edit.

  4. 4

    Post the Reply

    On approval, add a step publishing the reply through the store API.

  5. 5

    Activate and Test

    Activate the workflow with a test review. Confirm a sensible draft appears.

Frequently asked questions

Should low reviews get special care?

Yes — draft an empathetic, solution-focused reply and route it for a careful human review.

Can I spot bug patterns?

Aggregate review themes so recurring complaints reach your engineering backlog.

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