Sales & Notifications · n8n

New-Order Instant Alert: a WhatsApp/Telegram ping the second a Shopify order lands

An n8n workflow that listens to Shopify's orders/create webhook, formats a tight order summary with items, total, and destination, then pings your Telegram instantly — with an optional Twilio branch that sends high-value orders to WhatsApp too.

difficulty Beginnersetup 20 minresult Zero-delay order notifications on your phone, VIP orders double-flagged✓ Tested · July 4, 2026
  1. 1

    Listen for new orders

    Add a Shopify Trigger node on the orders/create event. Connect your store with a custom-app access token (Shopify admin → Settings → Apps → Develop apps). This is a real webhook, not polling — the alert fires the same second the order does.

  2. 2

    Format the order summary

    Add a Code node that builds a compact message: order number, item list with quantities, total with currency, customer name, and destination city/country. It also computes an is_big_order flag for totals above your VIP threshold (default 100 — change one line to adjust).

  3. 3

    Ping Telegram instantly

    Add a Telegram node that sends the summary to your channel or DM — big orders get a 💰 prefix. If you run a small team, point it at a shared #orders channel so fulfillment sees it too.

  4. 4

    (Optional) WhatsApp for the big ones

    Add a Twilio node on the big-order branch that sends the same summary via WhatsApp (whatsapp:+1... numbers, Twilio's WhatsApp sender). Telegram covers the daily flow; the WhatsApp buzz is reserved for orders worth celebrating — delete this node if Telegram alone is enough.

Frequently asked questions

Does this add any cost per order?

Telegram alerts are completely free at any volume. The optional WhatsApp branch costs about half a cent per message via Twilio, and only fires for orders above your VIP threshold — so a store doing 300 orders a month with 20 big ones pays roughly $0.10.

I'm on WooCommerce, not Shopify — can I still use this?

Yes — swap the Shopify Trigger for n8n's WooCommerce Trigger on the order.created event; the Code, Telegram, and Twilio nodes stay identical. The same applies to any platform with an n8n trigger node or a plain webhook.

Why not just use Shopify's built-in notifications?

Shopify's email notifications are slow to check and its mobile push doesn't go to a shared team channel. A Telegram channel gives the whole team one glanceable order feed, and the VIP threshold logic (plus the WhatsApp escalation) doesn't exist natively at all.

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