Track Rent-to-Own Payments Toward the Ownership Milestone
Rent-to-own customers lose motivation when ownership feels invisible. Track each customer's payments toward the buyout and show them their progress to keep them paying.
- 1
Set the Target
Record each agreement's total and payment schedule.
- 2
Track the Payments
Update the balance as payments land.
- 3
Show the Progress
Add a
Twilionode texting progress milestones — halfway, 75%, almost yours. - 4
Nudge the Behind
Gently re-engage customers falling behind before they default.
- 5
Activate and Test
Activate the workflow with a test agreement. Confirm progress texts fire.
Frequently asked questions
Why show progress?
Ownership that feels reachable motivates payment — invisible progress is why rent-to-own customers give up.
Default prevention?
Catching a behind customer early with a payment-plan option beats repossession for everyone.
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