Finance & Ops · n8n

Require Deposits Only From Repeat No-Show Clients

Blanket deposits annoy loyal clients; no deposits feed serial no-shows. Track no-show history and require deposits only from the repeat offenders.

difficulty Beginnersetup 25 minresult Reliable clients book friction-free while chronic no-shows either commit or filter out.
  1. 1

    Score the History

    Log completed and missed appointments per client.

  2. 2

    Tier the Policy

    Two no-shows in six months triggers deposit-required status.

  3. 3

    Collect at Booking

    Add a Stripe node requiring the deposit only for flagged clients.

  4. 4

    Restore Good Standing

    A clean streak lifts the requirement automatically.

  5. 5

    Activate and Test

    Activate the workflow with a test repeat offender. Confirm the deposit gate applies.

Frequently asked questions

Why tiered beats blanket?

Punishing everyone for the 5% is how you annoy the 95% — precision policy protects both revenue and goodwill.

Awkward conversations?

The system delivers the policy neutrally — 'our booking system requires it' ends the negotiation.

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