Auto-Compile the Evidence Packet the Moment a Chargeback Hits
Winning a chargeback dispute is mostly about assembling proof fast — order details, tracking, delivery confirmation, customer comms. This workflow builds that evidence packet automatically the second a dispute opens, so you respond with a complete case instead of scrambling.
- 1
Trigger on dispute
A
Shopify Triggerondisputes/createfires when a chargeback is opened. - 2
Gather the order facts
Shopifynodes pull the order, fulfillment and tracking, plus the customer's order history. - 3
Assemble the narrative
A
Codenode assembles proof-of-fulfillment, delivery confirmation, billing/shipping match and prior successful orders into a structured summary. - 4
Build the document
A
Google Docsnode writes it into a clean evidence document you can attach to the dispute. - 5
Alert you with the packet
A
Gmailnode sends the document link and the response deadline so nothing lapses.
Frequently asked questions
Does it submit the dispute for me?
No — evidence submission goes through your payment provider and deserves a human glance. This gets you 90% of the way in minutes, which is the hard part when deadlines are tight.
What evidence actually helps win?
Delivery confirmation, a matching billing/shipping address, and a history of prior undisputed orders are the strongest signals — all of which this packet foregrounds.
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